Community contributions

Tell Us More

Missing a company? Spot some evidence we didn't catch? Disagree with a score? Our research is public and open to challenge. Submit what you've got. Every submission is reviewed personally and most are processed within 24 hours.

Add a missing company

Don't see a company in our database? Add it and we'll scan it. If it's already there, we'll redirect you to adding evidence instead.

We'll check our database as you type — no duplicates allowed.
The official company homepage. Must be reachable.
Listed companies only.
If you know where the company talks about customer experience, NPS, VoC, etc., tell us — we'll use it as a starting point for the scan.

Add evidence for an existing company

Found something on a company's website we missed — like a published NPS score, a VoC programme page, or a CEO quote? Paste the URL and a short quote.

Start typing to find an existing record. If it's not there, add it as a new company instead.
Must be on the company's own domain (or SEC / PR Newswire). Third-party blogs and benchmark sites don't count as first-party evidence.
Paste the exact wording. We'll verify against the live page.

Challenge a score

Think a score is too high or too low? Tell us why. We log all challenges publicly on the company's report page and review them in batch.

Minimum 60 characters. Be specific — what did you check, and what did you conclude?

Correct an error

Wrong domain, wrong sector, defunct company, duplicate record, or something else factually broken? Let us know what needs fixing.

If possible, link to a source (press release, acquisition announcement, etc.).
Your details
We use your email to notify you when your submission is processed. Never shared. Never used for marketing.
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Reviewed personally. You'll hear back within 24 hours.

✅ Thanks, we've got it

Your submission is in the queue. We review each one personally and you'll get an email when it's processed — usually within 24 hours.

Reference:

How this works

  • Submissions are anti-bot-filtered and rate-limited (max 5/day per person, 100/day total).
  • Your email is only used for the "processed" notification — not for marketing.
  • Trusted submitters (3+ past valid submissions) skip manual review.
  • Challenges are logged publicly on the company's report page with a "⚠ N open challenges" badge.
  • No submission directly changes a score — every accepted submission triggers a fresh first-party scan + human review.