Terms of Use

Last updated April 2026. Published by CustomerGauge B.V., Amsterdam.

Scores are editorial opinions

All scores, grades, and commentary on TheCustomerTest are editorial opinions based on a defined methodology applied to publicly available information. They are not statements of fact, objective measurements, verified ratings, or professional advice. A low score means we found limited public evidence — not that the company delivers poor customer experience. A high score is not an endorsement. Read the full methodology.

Use of this data

You may read, reference, and link to this site freely. Please attribute TheCustomerTest.com and note the editorial opinion nature of scores when citing them. You may not republish bulk score data (50+ companies) commercially, create a competing benchmark from our data, or scrape the site with automated tools without written permission. Licensing: thecustomertest@customergauge.com

Score challenges

If you believe we missed relevant public evidence for a company, email thecustomertest@customergauge.com with the company name, the specific criterion, and a link to the public evidence. We review all submissions and update scores where warranted. We do not accept challenges based on internal programmes that are not publicly documented.

TheCustomerTest is published by CustomerGauge B.V., Amsterdam, Netherlands (© 2026). Content is provided for informational purposes only. To the fullest extent permitted by law, CustomerGauge B.V. disclaims all liability for loss arising from use of or reliance on this site. Governed by the laws of the Netherlands. For privacy, see the CustomerGauge Privacy Policy.